Return & Refund Policy

Introduction

"Our commitment at NeoMedUSA, through our brands MommyFirst and BabyFirst, is to offer quality products that meet your needs. While purchases are made through our Amazon store page, we want to ensure that your satisfaction is guaranteed."

Purchases Through Amazon

"Since all transactions are completed on Amazon, any returns, refunds, or exchanges will be processed according to Amazon’s own return and refund policies. We encourage customers to familiarize themselves with Amazon's policies before making a purchase."

Assistance With Returns

"If you encounter any issues with your product or the return process on Amazon, please contact us at customercare@neomedusa.com While we cannot process returns or refunds directly, we are committed to assisting you in any way we can to ensure a satisfactory resolution."

Feedback and Concerns

"We value your feedback on the products purchased through our Amazon store. If you have any concerns or are dissatisfied with your purchase, please do not hesitate to reach out to us. Your feedback is crucial in helping us improve our product offerings."